Sign in

RETURN POLICY

REFUND POLICY

You may return products purchased from www.fashionvictim.ro, without any penalty and without specifying the reason, within ten (10) working days from receiving the products purchased on www.fashionvictim.ro.

The refund right shall be deemed correctly exercised once the following conditions have been fully met:

• the products must not have been used, worn, washed or damaged;
• the identification tag must still be attached to the products with the disposable seal; the products must be returned, complete and unused, in their original packaging, and with all the original documentation.

We remind you to try on your items without removing the tag or seal, as we do not accept returned products unless they are in the same condition in which they were delivered to you. 

To be able to return a product, it is necessary to notice us first by email or by phone.

The parcel must reach our warehouse (Romania, Bucharest, 4th Unirii Blvd) within 10 working days from the date in which you received your order.

If you are returning more than one item from the same order, they must be sent in a single delivery: www.fashionvictim.ro cannot accept multiple return from the same order, with items sent at different times.

You have to ship your returns to our warehouse with the same service our company use (TNT Express for international delivery; FAN COURIER for Romania) and the return shipping will be at your own expense.

SC Cornerstone Consulting SRL is not obligated to pay for any package sent to its address.

If one of these conditions is not met, www.fashionvictim.ro will not accept your return and the items will be shipped back to you at your own cost.

After our warehouse has received your return and verified that all of the conditions have been met, you will receive an e-mail confirming that your return has been accepted.

Refund times will depend on the credit card or debit card company’s policies, but not longer then 30 days from the day our warehouse has received your return. 

CHANGE POLICY

You may return products purchased from www.fashionvictim.ro, without any penalty and without specifying the reason, within ten (10) working days from receiving the products purchased on www.fashionvictim.ro.

The same product can be changed only once.

The change right shall be deemed correctly exercised once the following conditions have been fully met:

• the products must not have been used, worn, washed or damaged;
• the identification tag must still be attached to the products with the disposable seal; the products must be returned, complete and unused, in their original packaging, and with all the original documentation.

We remind you to try on your items without removing the tag or seal, as we do not accept returned products unless they are in the same condition in which they were delivered to you. 

To be able to return a product, it is necessary to notice us by email or by phone.

The parcel must reach our warehouse (Romania, Bucharest, 4th Unirii Blvd) within 10 working days from the date in which you received your order.

If you are returning more than one item from the same order, they must be sent in a single delivery: www.fashionvictim.ro cannot accept multiple return from the same order, with items sent at different times.

You have to ship your returns to our warehouse with the same service our company use (TNT Express for international delivery; FAN COURIER for Romania) and the return shipping will be at your own expense.

If one of these conditions is not met, www.fashionvictim.ro will not accept your return and the items will be shipped back to you at your own cost.

SC Cornerstone Consulting SRL is not obligated to pay for any package sent to its address.

After our warehouse has received your return and verified that all of the conditions have been met, you will receive an e-mail confirming that your change has been accepted.

In cases where you choose to change a product with another model that has a different price compared to the previous one, you will have to CONTACT us before, so we can establish the payment method or the refund method.

Changing times will not be longer then 30 days from the day our warehouse has received your return.